Responsible Gambling

For Australian players · 18+ only

Gambling should be entertainment with a cost you are comfortable absorbing. For most adults it remains exactly that. For some, it can become a problem that affects relationships, finances, work, and mental health. This page covers how to recognise the warning signs, the tools available to help you control your gambling, and the Australian support organisations that can help if you or someone close to you is struggling.

1. Warning Signs of a Gambling Problem

Problem gambling rarely arrives all at once. Common signs that gambling has stopped being a healthy form of entertainment include:

• Spending more money or time gambling than you originally intended.
• Chasing losses — continuing to gamble in an attempt to win back what you have lost.
• Borrowing money to gamble, or selling possessions to fund gambling.
• Lying to family, friends, or partners about how much or how often you gamble.
• Gambling to escape stress, anxiety, depression, or boredom.
• Feeling restless, irritable, or anxious when not gambling.
• Missing work, family commitments, or social events because of gambling.
• Difficulty stopping or cutting back, despite wanting to.
• Financial problems caused or worsened by gambling activity.

If three or more of these apply to you, it is worth talking to a professional. Confidential, free help is available through the services listed below.

2. Tools Available at Wild Fortune Casino

The licensed operator provides several account-level tools designed to help you stay in control. Each of the following is accessible from your account settings:

• Deposit limits: set daily, weekly, or monthly maximum deposit amounts. Decreases take effect immediately; increases are subject to a cooling-off period.
• Loss limits: set a maximum amount you are willing to lose over a given period.
• Session time limits: set a maximum length for a single session; you will be logged out automatically when the limit is reached.
• Reality checks: on-screen reminders showing how long you have been playing and your net result for the session.
• Time-out (cool-off): temporarily lock your account for 24 hours, 7 days, or 30 days — useful for taking a short break.
• Self-exclusion: close your account for 6 months, 1 year, 5 years, or permanently. Self-exclusion cannot be reversed during the chosen period.

3. Practical Tips for Safer Play

• Set a budget before you start, and treat losses as the cost of entertainment — like a cinema ticket.
• Never gamble with money you cannot afford to lose. Rent, bills, groceries, and savings should never fund gambling.
• Set a time limit for each session and stick to it.
• Do not chase losses. Walking away after a loss is the single most effective protective behaviour.
• Do not gamble while under the influence of alcohol or other substances.
• Take regular breaks — daily, weekly, and monthly.
• Balance gambling with other hobbies, social activities, and physical exercise.
• Talk to someone you trust if you feel gambling is affecting your wellbeing.

4. Australian Support Services

The following organisations provide free, confidential support to Australians affected by gambling, including family and friends of people with a gambling problem.

National services

• Gambling Help Online — 1800 858 858 — online chat, email, and phone counselling, 24/7. gamblinghelponline.org.au
• Lifeline Australia — 13 11 14 — crisis support and suicide prevention. lifeline.org.au
• Beyond Blue — 1300 22 4636 — mental health and depression support. beyondblue.org.au
• Gamblers Anonymous Australia — peer support meetings nationwide. gaaustralia.org.au
• Financial Counselling Australia — 1800 007 007 — free financial counselling. financialcounsellingaustralia.org.au

State and territory services

• NSW: GambleAware — 1800 858 858 — gambleaware.nsw.gov.au
• VIC: Gambler’s Help — 1800 858 858 — gamblershelp.com.au
• QLD: Gambling Help Queensland — 1800 858 858
• WA: Gambling Help WA — 1800 858 858
• SA: Gambling Help SA — 1800 858 858
• TAS: Gambling Help Tasmania — 1800 858 858
• ACT: Gambling Help ACT — 1800 858 858
• NT: Amity Community Services — 1800 858 858

International resources

• Gambling Therapy — gamblingtherapy.org
• BeGambleAware — begambleaware.org

5. Protecting Minors

Gambling is strictly limited to adults aged 18 years or over. We urge parents and guardians to take active steps to protect young people from accessing gambling content:

• Use parental control software such as Net Nanny, Qustodio, or CyberPatrol.
• Never share account credentials, payment details, or login codes with anyone.
• Discuss the risks of gambling with young family members in an age-appropriate way.
• Keep devices used for gambling password-protected.

6. Contact

If you would like to discuss responsible gambling concerns relating to this Site, please contact our team at [email protected]. For immediate gambling-related support, please contact Gambling Help Online on 1800 858 858 — available 24/7.